We will send you an email updating you throughout the entire shipping process; wan order confirmation when we receive your order, when it's shipped out (with a tracking link) and when it get's delivered to you.
We send most orders within 2 days of you placing the order and it usually takes 2 - 5 days for it to be delivered with the US (unless the carrier faces any delays due to weather etc)
For international orders, it is safe to assume that it will take 5-10 (in some cases even 12) days from the time you place the order again, taking into account delays with the shipping carrier and at times, holdups at customs if any)
You can also add your order number on our website order status page by adding your email address and order number.
You can check the order status from within your account by clicking on 'Orders' after you login to your account. (How to login to my account?)
Please note that custom shoes will take up to 4-5 weeks from the day you purchase it since we have to make and send them.